Privacy Policy
1. Data controller
The controller of your personal data is Visitar Mar S.L., Tax ID B01631522, registered office C/ Virgen del Pilar 13, 1º B, 29601 Marbella, Málaga, email contact@visitarmarbella.com, phone +34 711 019 704.
2. What data we collect
We only collect the personal data you choose to provide when you contact us to make an enquiry or booking, namely:
- Your name (if provided)
- Your phone number (when you message us via WhatsApp or call)
- Your email address (if you email us)
- Any details you include in your message (e.g. preferred date, group size, occasion)
This website does not host its own contact form database; enquiries are handled through WhatsApp, telephone and email.
3. Why we use your data
- To respond to your enquiry and arrange your charter or dive
- To manage your booking and provide the service requested
- To comply with our legal and tax obligations
4. Legal basis
We process your data on the basis of your consent and/or the steps necessary to enter into and perform a contract with you (Art. 6 GDPR).
5. Sharing your data
We do not sell your data. We may share it only with trusted partners strictly necessary to deliver your experience (for example, our partner PADI dive centres), and with authorities where legally required. Messaging is handled via WhatsApp (Meta Platforms), subject to their own privacy terms.
6. Retention
We keep your data only as long as necessary to provide the service and to meet legal obligations, after which it is securely deleted.
7. Your rights
You have the right to access, rectify, erase, restrict, object to processing, and to data portability. To exercise these rights, email contact@visitarmarbella.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).